The website requires JavaScript for some functions to work properly. Please enable or update JavaScript on your browser.

Service Update
27/03/2018

All collections falling on Bank Holiday Monday 2nd April will take place on Saturday 31st March. Please leave your bins out the night before as the collection time may be quite early in the morning.

We hope you have a Hoppy Easter!

St. Patrick’s Day
14/03/2018

All collections falling on Monday 19th March will take place on Bank holiday Monday, 19th March. Please leave your bins out the night before as the collection time may be quite early in the morning.

We hope that you have a great St.Patrick’s Day Weekend!

Service Update
06/03/2018

We aim to resume normal collection service tomorrow in all counties, with the unfortunate exception of the Donard/Dunlavin area.

Whilst some areas are still not accessible we will endeavour to service where we can. We are continuing to contact those affected by last weeks collection issues and we thank you for your patience.

Please ensure you are registered for our free service texts updates

Service Update
05/03/2018

We aim to resume normal collection service tomorrow, March 6th, in all counties, with the unfortunate exception of the Bagnelstown/Hackettstown area.
Whilst some areas are still not accessible we will endeavour to service where we can.

For those who experienced non-collections last week we are currently reviewing the collections schedule and are in the process of contacting the affected customers. Please ensure you are registered for our free service texts updates.

Resume of Service
04/03/2018

We are collecting as usual on Monday the 5th March, with the exceptions of Co.Wexford and the Hollywood/ Manor Kilbride area of Co.Wicklow.

We continue to monitor conditions as the safety of our people and our customers is our number one priority. For customers affected we will update a revised schedule as appropriate. We apologise for any inconvenience caused.

Suspended Service
01/03/2018

Due to continued adverse weather conditions our operations have been suspended until further notice, this includes the closure of our offices, depots and civic amenity sites. We will provide regular updates by text, to avail of these updates please ensure you are registered for our free text service. We apologise for any inconvenience caused.

Service Disruption
28/02/2018

Due to adverse weather conditions, we have very limited operational services today.  We are monitoring conditions and will update with a revised collection schedule as appropriate.  We apologise for any inconvenience caused.

Potential Service Disruption
27/02/2018

With the current National Weather Warnings in place and forecasted snow, frost and icy conditions, we endeavor to continue our collection service where possible. We will provide regular updates by text should there be any service disruption in your area. To avail of these updates please ensure you are registered for our free text service.

Christmas Service Update
19/12/2017

Please note the following collection changes over Christmas;

  • Monday 25th December, Christmas Day – Collections will be on Saturday 23rd December.
  • Tuesday 26th December, St. Stephen’s Day – Collections will be on Saturday 30th December.
  • Monday 1st January 2018, New Year’s Day – Collections will be on Saturday 6th January 2018.

All other collection days will remain unchanged over the Christmas period.

Please put your bins out the night before to ensure collection, as collection times may vary slightly.

We would like to wish you all a happy and peaceful Christmas.

 

Call Centre Christmas Schedule

Please note the call centre opening hours for the Christmas period:

Friday 22nd December – closing at 14.00

Christmas Day – Closed

St. Stephen’s Day – Closed

Wednesday 27th December – 08.00 – 13.00

Thursday 28th December – 08.00 – 13.00

Friday 29th December – 08.00 – 13.00

New Year’s Day – Closed

All normal working hours will resume from Tuesday 2nd January.

My Account Online Outage
01/12/2017

Our My Account Online Service will be unavailable from 5 pm, Tuesday 5th December, until the Wednesday 6th December for maintenance. We apologise for any inconvenience caused.