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How can I pay?
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What goes in my bin?
FAQ
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FAQ
Household
How can I pay AES or top up my AES account?
How do I order a new or replacement Payment Card?
How do I change my bank details?
How do I join AES?
How do I pay by credit/debit card?
Am I on the correct tariff to meet my needs?
I'd like to change to a different tariff, what do I do?
How do I check my account balance?
What happens if my collection is due on a Bank Holiday?
I'd like to sign up to the free texting service?
How do I get a statement of my account?
I've moved house or my contact details have changed?
I want to request a bin change?
My bin has been stolen/is damaged... ?
My bin collection was missed?
When does AES collect in my area?
How do I claim a tax credit ?
I need confirmation of the amount paid for claiming my tax credit?
